I have had issues with this model around that percentage before. If you can find it then take a look through from the bottom up and search for clues on what is breaking the installation. There should be some kind of an installation log on the machines %temp% directory with more inforamtion. > It always crashes about 96% of the way through. Tell me where they are admirably happy to post them here or wherever. Supposedly there are some error logs but I don't know where to find them. Right now I can print from applications and the printer seems to work but I can't do printer sharing and obviously something's wrong because it doesn't appear under Devices and Printers. It always crashes about 96% of the way through. I unplugged the printer, reboot the PC, try to reinstall everything from scratch. I then go into control panel, add and remove programs to complete uninstallation of everything from HP. Even the uninstall crashes part way through. I've tried uninstalling and reinstalling all HP software multiple times. But it says there is a problem installing it. I tried downloading and installing the HP support assistant. However I cannot turn on printer sharing because the printer does not appear under 'Devices and Printers'. However if I going to an application such as Microsoft Word, it does appear as my default printer and I can print from it.

The printer appears as a fax under Windows 'Devices and printers' but does not appear as the printer itself. When I tell it to search for a solution it sits there for hours and does nothing. When I tried to reinstall the software for the LaserJet it always crashes part of the way through the installation.

I've tried uninstalling both printers completely and uninstalling all HP software.

I recently installed an additional HP inkjet printer on the same machine and began having troubles with the old laser printer. Business PCs, Workstations and Point of Sale Systemsįor many years I've had a Color LaserJet CM1312 printer/scanner/fax working properly on my Windows 10 desktop.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

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